Andre Jaure
3375 Montcalm Blvd.
Montreal, PQ
(514) 555-1276

Objective: Senior Emergency Services Dispatcher

Highlights: ? Completed courses in first aid and emergency medical services.
? Demonstrated ability to work effectively under stressful conditions.
? Excellent communications skills in English and French.

Experience:

July 1993 Johnson Ambulances, Inc. Montreal, PQ
to Present Ambulance Dispatcher
? Questioned each caller to determine the type, seriousness, and location of the emergency.
? Dispatched the appropriate type and number of units in response to calls for assistance.
? Immediately informed supervisor and entered call data into computer database.
? Maintained communication with the dispatched units and the caller, providing ambulance personnel with updates on the patient's condition.
? Kept records and logs of calls received, ambulances monitored and actions taken.

August 1990 Mount Royal Hospital Montreal, PQ
to June 1993 Medical Records Clerk
? Checked all new patient forms for completeness.
? Transcribed office medical records, including consultations, history and physicals and office visits.
? Input medical insurance billing information into the computer system.

Education: Isle de Montreal CEGEP Montreal, PQ
Diploma in Communications

Affiliations: Member, Canadian Public Safety Communication Officers

References: Available upon request

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Shelly Stoner
3807 Troy Harbour
Victoria, BC V8H 5F4
(250) 555-0998

Objective: Brokerage Clerk

Highlights

Proficient in computerized cash registers and 10-key operations.
Excellent attention to detail, with very low error rate.
Participated in transfer of records from one computer computer system to another.
Able to learn new processes and technologies easily.
Work well independently and in team situations.

Experience

Lau and Associates Victoria, BC
Brokerage Clerk August 1995 to Present

? Recorded purchase and sale of securities for investment firm.
? Used brokerage software to compute federal and provincial transfer taxes and commissions.
? Verified information such as owners' names, transaction dates and distribution instructions on security certificates to ensure accuracy and conformance with government regulations.
? Input transaction data to computer accounting ledgers and certificate records.
? Received securities and cash and scheduled delivery of customer securities.

Bank of Montreal Victoria, BC
Teller I June 1993 to June 1995

? Kept custody of funds and made cash deposits and withdrawals from bank accounts.
? Received and disbursed funds from and to customers via cash, treasury cheques and traveller's cheques.
? Reorganized and maintained inactive files.
? Distributed mail and answered office phones.

Education

Camosun Community College Victoria, BC
Associate of Arts in Business (specialty in Finance)

References: Available upon request

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Erin Stone

1748 Alexandria Drive
Regina, SK S4T 6B3
(306) 555-5313

Objective: Chief Telephone Operator on the Pacific coast.

Employment:

Coakley Incorporated Regina, SK
Chief Telephone Operator October 1993 to Present

? Planned and supervised transition to state-of-the-art telephone system.
? Trained operators and users in correct use of new telephone equipment.
? Acquired proficiency in the use of Microsoft Word and Excel.
? Hired, supervised and evaluated performance of telephone operators.
? Prepared work schedules and assigned positions.
? Prepared reports on types and costs of phone usage by department in order to monitor adherence to budget.
? Notified telephone company maintenance department of equipment problems reported by operators.
? Supervised compilation of phone directory and distribution to designated company personnel.

Holmgren Hotel Saskatoon, SK
PBX Operator June 1989 to August 1993

? Connected calls between hotel departments and guest rooms, answered and relayed outside calls, supplied information to callers and recorded charges.
? Word processed reports and correspondence, proofread documents and sorted mail.

Education: Red River Community College Saskatoon, SK
Diploma in Operations Management
? Maintained 3.8 grade point average in operations management and communications courses.

References: Available upon request

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Donna Link
89 Monroe St.
Toronto, Ontario
(416) 332-9890 (Home)
(416) 354-8787 (Work)

Objective:

An Entry-Level Clerical Position with a Commercial Bank

Qualifications:

People Skills
? Several years experience working with the public and meeting customer needs
? Ability to please customers under most circumstances
? Cheerful personality

Secretarial
? Typing 40 words per minute
? Familiar with Microsoft Word and Word Perfect
? Familiar with office procedures

Employment:

Volk, Zimerman, Forest and Young Law Offices Toronto, ON
Filing Clerk 1988 to Present

The Happy Trout Restaurant Toronto, ON
Waitress 1986 to 1988

Education:

Oshawa School of Administration Oshawa, ON
Oshawa Secondary School Oshawa, ON

References:

Available upon request

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Paula White, RPR
2386 Hillside Way
North Vancouver, BC V7T 5N3

Home: (604) 555-0829 Work: (604) 555-8512

Objective: A position as court reporter with the BC Provincial Court.

Highlights: ? Maintained an excellent rapport and record of accuracy with officials of the BC Provincial Court.
? Broadened my experience while self-employed by taking depositions in lawyer's offices and covering proceedings of the North Vancouver municipal council.
? Capture 230 words per minute.

Experience: Self-Employed North Vancouver, BC
Court Reporter August 1994 to Present
? Took depositions for lawyers and documented proceedings of the N.V. municipal council, company meetings, conventions and other private activities.
? Learned latest court reporting technology.

BC Provincial Court North Vancouver, BC
Court Reporter July 1988 to June 1994
? Recorded legal proceedings in trials and hearings with stenotype machine.
? Loaded output on computer disks, printed out documents and proofread them.

Hillyard Paper Supplies Vancouver, BC
Secretary June 1984 to June 1988
? Provided primary secretarial support for manufacturing manager.
? Word processed correspondence, reports and other documents.
? Answered telephone calls, directing them to appropriate parties.

Education: Vancouver Vocational College Vancouver, BC
Associate of Arts in Court Reporting
? Accredited by the National Court Reporters Association.

Registration: Registered Professional Reporter

References: Available upon request

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