Sample Job Application Resume For Directory Assistance Supervisor

Roberta Hodges
2276 Breezy Field
Thompson, MB R8T 3D6
(204) 555-5128

Objective: Directory Assistance Supervisor

Highlights

Completed community college courses in supervisory skills and communication.
Served as lead operator in the supervisor's absence.
Earned top performance ratings during last 5 years.
Participated on committee to plan transition to new directory assistance technology.
Maintained excellent rapport with management and co-workers.

Work Experience

July 1989 Manitoba Telephone Systems Thompson, MB
to Present Directory Assistance Operator
? Answered inquiries by accessing computerized alphabetical and geographical directories.
? Typed location and spellings of names on computer terminal keyboard.
? Suggested alternate locations and spelling for requested number.
? Reported equipment problems to supervisor.

Volunteer Experience

August 1988 Thompson High School Thompson, MB
to June 1989 Receptionist/Phone Operator (after school)
? Answered incoming calls and transferred calls to appropriate extension or to voice mail.
? Answered general information questions about Thompson High School (e.g., address, school hours, administrator names).
? Word processed correspondence.

Education

1989 Thompson High School Thompson, MB
High School Diploma
? Earned 3.2 grade point average.

References: Available upon request

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