Luna Rose
694 Lexington Circle
San Antonio, TX 78240
(210) 555-8490
Objective: Credit and Collection Manager
Highlights
Record of rapid advancement.
Improved department collections rate by 12%.
Skilled in the use of software for credit and collections records and processing.
Demonstrated expertise in training, supervising and motivating workers.
Experience
Herbert and Maher Services San Antonio, TX
Credit and Collection Manager August 1992 to Present
? Hired, trained and directed workers conducting credit investigations and collecting delinquent accounts.
? Reviewed credit reports and rejected or approved credit applications.
? Established policies for setting credit limits on customer accounts and for all aspects of the collection process.
? Audited delinquent accounts considered to be uncollectable and submitted them to an outside collection agency.
? Assigned responsibility for investigation of fraud cases and possible legal action.
? Coordinated with others, including credit card companies, to exchange information.
Roberts Electronics Products Oceanside, CA
Collections Clerk/Collections Supervisor June 1985 to June 1992
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